Governance

Corporate structure & leadership

ECO EFX Solutions GmbH is a limited liability company (GmbH) based in Hamburg, Germany — registered at the Local Court of Hamburg under HRB 185253 (VAT ID DE368007707). The company is led by a single Managing Director, Sven-Oliver Robertson.

Management is supported by an advisory board:

Given the company's size, sustainability and SDG-related commitments are guided directly by management rather than by a separate oversight body.

Quality management and information security

ECO EFX Solutions GmbH holds no ISO 9001 or ISO/IEC 27001 certificate of its own.

Business processes and website enquiries are handled in Zoho One, a suite of cloud services from Zoho Corporation. BSI has certified Zoho’s management systems: ISO 9001 (quality management: design, development, quality assurance and support of its cloud services) for Zoho Corporation Private Limited and Zoho Technologies Private Limited, and ISO/IEC 27001 (information security: development and provision of its cloud services, including data-centre operations) for Zoho Corporation Private Limited, with Zoho Corporation B.V. (Utrecht) listed among its locations; see Zoho’s compliance page.

Zoho Corporation Private Limited also holds BSI certificates for ISO/IEC 27017 (cloud security controls) and ISO/IEC 27701 (privacy information management, covering Zoho’s processing of customer personal data as controller and as processor), and has independent SOC 2 Type 2 examination reports for its cloud services. The SOC reports are confidential to Zoho’s customers; we do not publish them.

Internal office work also uses Microsoft 365, whose services are in scope of Microsoft’s ISO/IEC 27001 certificate (Microsoft Compliance).

These certificates belong to the providers. They concern the providers’ management systems, audited by independent certification bodies, not their products or services as such; they do not certify ECO EFX, how NanoEFX is made or how it performs, and they say nothing about our own data protection — see the Privacy Policy. What is and is not documented about NanoEFX: Certifications & listings.

Compliance & product safety

Responsibility for compliance and product safety lies with Michael Borg-Möller, Chie Yasunaga and Sven-Oliver Robertson, advised by Ken Rohlmann (safety and compliance). Product safety information, including Safety Data Sheets, is available on request — see the supplier information for procurement teams.

Data protection

We process personal data in accordance with the General Data Protection Regulation (GDPR). Our Data Protection Officer is Michael Borg-Möller. Full details are set out in our Privacy Policy.

Risk & insurance

NanoEFX is covered by product-liability insurance, active since 2014 — with zero claims to date.

Memberships

ECO EFX Solutions GmbH is a member of the Hamburg Chamber of Commerce (Handelskammer Hamburg).

Legal & governance documents

Our formal legal information is published here: Legal Notice · Privacy Policy · Terms of Use · Disclaimer.

Ethics & whistleblowing

ECO EFX Solutions GmbH is committed to ethical business conduct, integrity, transparency and compliance with applicable laws and internal policies.

Employees, business partners and other stakeholders are encouraged to report suspected misconduct in good faith — confidentially and without fear of retaliation. All reports are treated seriously, reviewed objectively and handled with appropriate confidentiality.

How to report

For the full details — what can be reported, how we handle reports (acknowledgement, feedback and timescales), confidentiality and how we protect people from retaliation — see our Whistleblowing & Ethics Policy.